Want to increase your profitability, while improving your online reviews at the same time? Then start paying more attention to an area that’s too often overlooked when discussing revenue: your front desk. You need to make the front of the house a solid outpost for your operations, revenue and profitability. There is often a staggering amount of focus placed […]
One of the most crucial aspects of running a hotel or a lodging business is ...
I am often asked, “What is the most important factor in a good hotel marketing strategy?” One of the top factors (that no one likes to talk about) is how a hotel’s owners and management view their marketing budget. Those who treat hotel marketing as an investment will be able to maximize their online revenue potential. They will keep spending investing […]
Everything digital, including marketing, changes rapidly. Hotels know that online marketing is crucial, yet they take a back seat on innovations. Most of the hotel owners/managers I’ve met have been hesitant to do much more than hire an outside agency to handle all things digital. They lack the time, budget, knowledge or interest to get more involved. […]
The hotel marketing and distribution world was recently shaken when Priceline Group (aka, The #1 Lodging Online Travel Agency in the World) acquired Buuteeq for an undisclosed sum. This officially makes them the first OTA to directly enter the B2B hotel marketing services sector. Can you hear me now? For over nine years, in every one of my […]
I was recently interviewed as part of the Euromonitor International Interview Series conducted by Michelle Grant, Euromonitor’s Travel and Tourism Manager. Here’s the article that was published. Euromonitor International is pleased to present an interview examining online distribution for hotels. Euromonitor International Travel and Tourism Research Manager Michelle Grant spoke with Vikram Singh, Co-Founder of […]
I have had a front row seat to the hotel pay per click (PPC) world for the past decade. PPC is not new, but it’s rapidly changing. One thing that hasn’t changed: hotel marketers and owners are still caught up in debates about its effectiveness and viability. As a result, a lot of hotels are […]
One of the trends I have been noticing is that hotels continually generate hype instead of value. Hyper-marketing on social media platforms has led to a race for hotels to participate in everything; that participation then somehow reflects the level of “modern-ness” or innovation at your hotel. On the contrary, innovation requires time and effort, from […]
A Tale of Two Brands (based on a true story) Once upon a time in December 2012, there was a hotel asset. It lived in a spectacular location, right on the shore of the Pacific Ocean. But alas, it was caught in the middle of an epic battle between The Brand (who managed the hotel) […]
Hotels, bed and breakfasts, and vacation rentals are all competing for their market share of today’s travelers, who are armed with multiple devices and tools to search for lodging . Even if you get their clicks, it’s getting harder to keep their attention. Add to the mix Airbnb, deep pocket OTA’s, and meta search engines, […]
We have entered a new year of awesome possibilities. The hospitality and lodging business is poised for more disruption, innovation and growth. I would love to see my readers address and implement a very simple list of hotel marketing strategies this year. Doing so will help boost your online revenue and make your marketing more […]
This has been an amazing year for the Words of Vikram blog. I remember publishing the first post on a beautiful day at Kaaawa Beach Park in Oahu on March 1, 2013 #nostalgia. Today, I am writing this recap from rainy Tokyo. Cue in Passenger by Iggy Pop. In less than one year, the blog has welcomed […]
I'm currently growing two businesses: a successful online marketing and revenue optimization company that serves hotels and travel-related businesses throughout the US and worldwide; and a brand new tech company that offers a cutting-edge ecommerce reservation system and services to lodging entrepreneurs. I spend my time identifying online revenue optimization problems, deciphering hotel analytics, and transforming hotel assets for some of the biggest global hotel investment funds and property management groups.
Optimizing hotel and travel asset revenues is what I like to do most. Throughout my career, I have helped hotels identify online revenue problems and solve them. A comprehensive, data-driven optimization strategy is always at the center of my approach to help revitalize online brand and revenue.
I am always looking for opportunities to make a positive impact on the industry that I love.
Let me know if your would like me to help you optimize your asset's online revenue and increase your profitability.